Summary

An AI-Powered goods haulage application. The purpose of this project was to create a platform that connects clients and truck owners. This platform was to serve as the key to reducing stress in finding a suitable truck to haul goods and also help increase the operational efficiency of truck owners and reduce overheads.

Objectives

• Create a product plan
• Research clients and truck owners' needs
• Develop a system to meet the needs of both clients and truck owners

Process and Solution

Implementation

There are four(4) main modules in this application:

• Registration
• Requests and Allocations
• Trips
• Invoice

Suppliers (Truck Owners):

As a supplier, you will be able to create a user account and register your drivers and trucks. These trucks and drivers will be reviewed by the Kiteko Lite team and will be approved or rejected. If a driver is approved, a user account will be created for them. Suppliers can assign drivers to trucks.

Suppliers will also be able to track and see details of trips that have been assigned to their drivers. After trips are completed, payments are made to the suppliers based on the agreed contracts.

Customers (Goods Owners):

As a customer, you will be able to create a user account and make a request. The request will be allocated to the best truck based on location, profitability and other parameters. The allocation is done by an AI based system. The system suggests the planned trips for each request. This planned trip is then shown to the customer. If the customer accepts the planned trip and price, the request is then allocated to the selected driver.

Customers will also be able to track and see details of trips that have been assigned to drivers. After a trip is completed, an invoice will be generated and sent to the customer. They will be able to rate the trips and provide feedback.

Drivers:

As a driver, you will be able to login with the phone number registered with your account. You will receive regular notifications of trips available.

Drivers are required to provide regular status updates on the progress of the trips. These status updates will be shown to the customer, supplier and kiteko lite team. When a driver reaches a loading or unloading location, the pickup and receiving agents will have to confirm the quantities loaded and unloaded and sign. The driver can only end the trip after the receiving agent has confirmed and signed. The supplier, customer and kiteko lite team will all receive copies of this confirmation.

Kiteko Lite Team:

The Kiteko Lite Team are in charge of managing the platform, including review of registrations, customer requests, tracking and managing drivers and generation of invoices. The team has access to a web platform where they perform these activities. They also have access to a dashboard which provides insight on usage, most active customers, suppliers and drivers, revenue and profits to help inform decision making.

Takeaways and Learnings

• Understanding of logistics processes.
• How to plan and manage a budget.
• How to utilize my natural abilities to strengthen my network and connect with leaders of the industry for mentorship.
• How to use techniques from other disciplines to strengthen my process.